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AI · HR · Human-In-Loop · Mitratech
HR leaders at SHRM 2025, led by Mitratech experts Susan Anderson and Aimee Pedretti, are adopting Human-in-the-Loop (HITL) AI to ensure ethical, effective, and human-centered integration of artificial intelligence into HR workflows, prioritizing accountability and trust.
AI promises transformative potential for HR, from screening resumes to drafting policies and answering compliance questions in real-time. However, concerns persist regarding AI's potential to amplify bias, make decisions without context, and erode employee trust if not designed with proper guardrails.
The HITL approach integrates trained humans at key points in AI development and deployment, specifically for training models, reviewing outputs for quality and bias, and deciding AI's application in workflows. Mitratech's experts emphasized that even after years of using these tools, human judgment and oversight remain essential to counteract flaws and maintain human values at the heart of innovation, building trust and transparency.
